If you are not required by your administrator to use two-factor authentication, you can disable this feature.ĭue to the enhanced level of security provided by this feature, it is NOT a best practice to disable two-factor authentication. It is not possible to disable two-step authentication from this point. If you decide to replace you current app, you must begin using a new one. You can always change back or select a different one by repeating the steps above. The previous app is disabled, and you must use the new app selected at the next login. If it is a new app, you must scan the QR code again. If this is an app you already used and registered, simply enter the code. Repeat the initial setup process but this time with the new authenticator app you wish to use. You are taken to the initial setup screen. In the next screen, enter your password and the code on the app, and click Continue.
To do so, go to /login > My Account > Two Factor Authentication and click Replace Authenticator App. Once you have set up two-factor authentication for your account using a specific app, you still have the option of changing to a different one. Change or Disable the Authenticator App in BeyondTrust Remote Support Change the Authenticator App
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